(Last updated 10/5/17)
References to the “Services” mean any and all services offered by us, including but not limited to tutoring marketplace services.
References to the “Site” mean the Web sites bearing the URL www.tuteme.com as well as any other Sites owned and/or operated by us under the Tuteme brand.
References to “us,” “we,” “our,” and/or “Tuteme,” mean Digital World for Online Education Limited d/b/a Tuteme, a Jordanian free zone limited company.
References to “you,” and/or “User” mean the User of the Site and/or the Services, whether as a tutor or a tutee.
2. Agreement to be Bound
4. The Information We Collect
We collect both personally-identifiable information and non-personally-identifiable information from our Users. Such personally-identifiable information may include your full name, email, phone number, home address, credit/debit card number, user name and password, and educational information.
We also collect non-personally-identifiable information, such as the browser/software used to access the Site and/or the Services, type of device used to access the Site and/or the Services, the date and time of your visit to the Site and/or the Services, and general demographic information, such as your age, income, and occupation.
5. Use of Your Information and Your Preferences
We may use your personal information to process transactions, to administer contests, promotions, surveys, or other features, to contact Users in order to send them information and updates pertaining to their orders, to respond to inquires and provide customer service.
6. Do Not Track (DNT) Disclosure
7. Disclosures of your Information
We may also disclose your personal information to third parties if we are under a duty to disclose this personal information in order to comply with a court order or other legal or regulatory requirement; or if we, or our assets, are acquired by a third party, in which case personal data held on the Site and as part of our Services will be part of the transferred assets.
8. Legal Disclaimer
In addition to the forgoing disclosures contained in Section 7, we reserve the right to disclose your personally-identifiable information as required by law and when believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms or policies or another agreement into which we have entered with you, or as otherwise required by law.
9. Other Sites and Services.
10. Cookies & Activity Tracking
To enhance your online experience, we may use web beacons or objects embedded in our Site and emails for bug reporting and tracking. Web beacons do not contain personally identifiable information and are used to track the activities to visitors of our Site and Users of our Services, help us manage content, and compile usage statistics. We, and our third-party service providers, also use clear images in HTML emails to our users to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.
11. Access to and/or Modification of Your Information
If you access the Site otherwise use our Services and volunteer personally-identifiable information, you may modify, update, or delete such information by sending us an email at info@Tuteme.com. You should be aware, however, that it is not always possible to completely remove or modify information in our databases. In addition, please be aware that your ability to opt out from receiving marketing and promotional materials does not change our right to contact you regarding your use of the Site or our Services.
12. Privacy Protection for Children Using the Internet
Protecting children's privacy is important to us. For that reason, we are collecting one of the parents or legal guardian email so that we notify that parent/legal guardian with any financial transaction or tutoring session related transaction done by the child.
13. Notice to Minors
In addition to protecting the privacy of children under age (12) we are committed to protecting the privacy of minors. Though our Site and Services are not targeted to minors nor are they intended to be used by minors, if, for any reason a minor has shared information via our Site and/or Services said minor may request and obtain removal of such information by contacting us at info@Tuteme.com. Although we offer deletion capability you should be aware that the removal of content may not ensure complete or comprehensive removal of that content or information posted.
14. Data Security
We take reasonable steps to maintain the security of the personally-identifiable information that we collect, including utilizing secure sockets layer (“SSL”) encryption protocols and management-only access that requires authentication and authorization. However, no data transmission over the Internet can be guaranteed to be completely secure. Thus, we cannot ensure or warrant the security of any information that you transmit to us, so you do so at your own risk. Please note that non-encrypted communication using email is not secure. Thus, we cannot guarantee data security in email communication and, therefore, recommend using physical mail for confidential information.
15. International Transfer
We operate globally so it is necessary to transfer your information internationally. In particular, your information will likely be transferred to and processed in the India, where our server is located. The data protection and other laws of other countries may not be as comprehensive as those in your country. Please be assured that we take reasonable steps to ensure that your privacy is protected.